Privacy Policy

This Privacy Policy explains how AllContraX LLC, operating as AllContraX, collects, uses, stores, and shares information.

AllContraX LLC collects information needed to create planning estimates, save Project Cart progress, and support contractor review when a customer gives consent.

Information may include project descriptions, photos, estimates, contact information, project address or ZIP code, chat transcripts, account data, contractor review requests, consent records, and contractor profile information.

AllContraX LLC uses this information to create estimates, save project progress, prepare Project Cart details, coordinate contractor review after consent, operate accounts, and improve the service.

Project photos, chat details, quote records, consent records, and uploaded documents may be retained while needed to provide estimates, preserve customer project history, support contractor review, maintain security, and satisfy legal or operational recordkeeping needs. Customers may request deletion, subject to records that must be kept for security, legal, dispute, or transaction reasons.

Project and contact information may be shared with selected independent local contractors or project coordinators only after the customer consents to contractor review.

AllContraXuses Google Analytics to understand how visitors use the site — for example, which pages are visited and how visitors arrive. Google Analytics sets cookies and collects usage data such as pages viewed, approximate location, and device type; it does not receive names, contact details, or project information you submit. You can opt out using Google's browser opt-out tools or by blocking analytics cookies in your browser. We also record anonymous, aggregate site-activity notifications for our own operations; these contain no personal information.

Text messages (SMS). AllContraX sends transactional text messages — such as new work-request alerts, contract signature links and status updates, payment confirmations, and one-time review requests — to contractors who opt in through their account and to customers who provide their mobile number in connection with a specific job or contract. Message frequency varies with account and job activity. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. Mobile phone numbers and SMS consent are used only to deliver these service messages; they are never shared with or sold to third parties or affiliates for marketing purposes. No marketing or promotional text messages are sent.

For privacy questions, contact AllContraX at info@allcontrax.com.